Read personal wedding reviews on suppliers, venues and services in your local area used by fellow brides who have had their special day and want to share their expertise and experiences with you brides to be.

Showing all Bridal Shop reviews for Aristocrats of Chester in Cheshire
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Awful customer service    
would avoid visiting this shop - the staff are unhelpful and unenthusiastic and made me feel like I was wasting their time when I asked for alterations when my wedding dress had a problem (the inner lining was too big for the outer lining so there was a ridge in the middle of the dress which they dismissed).

I was charged 250 for alterations (for the hem to be taken up, a jacket altered and bust taken in). I ended up taking my dress out of the shop to get it altered properly (and so needed to pay an extra 40 for another seamstress to do the job properly). A dress shop nearby were appalled at the price of the alterations & told me that Aristocrats had a poor reputation.

There are lots of fabulous wedding dress specialists who make brides feel special but Aristocrats is not one of them. I found a dress I loved here but the staff were not bothered as soon as I paid the deposit.

Awful service.
Stephanie Wood - 08/05/2017
Beautiful dress but poor customer service    
Aristocrats have a beautiful selection of dresses and I have bought mine from here; however, I was disappointed by the customer service. The attendees were not particularly friendly or willing to help at the start and I felt uncomfortable trying on the dresses. When I returned to the shop to enquire about an alteration I waited for 20 minutes and no one attended me so I left without seeing anyone. Its a lot to pay so much for a dress and made to feel as though you are an inconvenience.
Anonymous - 25/08/2014
Lovely dresses, lovely people, lovely service!    
I got my Maggie Sottero dress form hre. They were brilliant. Very welcoming. They don't push the more expensive dresses at you and give you lots of time. I am one of many of my friends who have bought their dresses from here. Fab!!!!
Mrs M - 19/06/2009
Aristocrats of Chester    
This bridal shop stocks a huge range of dresses, including many Maggie Sottero dresses. The ladies who work there are lovely and really know what they're doing which puts your mind at ease.
Rachael - 17/12/2008
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